Frequently Asked Questions

Pick a frequently asked question from below, or click here to contact us with a question.

  • Return Policy
    Any item purchased through the Costumania.com web site is only to be returned by postal or registered carrier, to our Return Shipping Address…
  • Following Items Are Not Returnable
    Wigs, beards, mustaches, moustaches and hair accessories. Makeup, special effect prosthetics, blood, hair spray, shoes & boots. Undergarments, hosiery, socks, stockings, gloves. Fog fluid, special effects, special orders, props.
  • Shipping Information
    Depending on where you live in relation to the shipping origination point which is West Lebanon, New Hampshire 03784 along with the method you choose to ship…
  • Shipping Rates
    Up to 1 pound, higher rates apply to size and weight restrictions in each class of shipping.We offer many options for shipping your order. All shipping weights are rounded to the higher pound. Please keep in mind that unusual events occur due to weather and other reasons which could delay your shipment and not arrive as promised. We make every effort to assure your shipment will arrive on time.